Returns & Exchanges
At MadMonkeyDeals, we’re dedicated to ensuring a satisfactory shopping experience. If an item isn’t right for you, we offer a replacement policy to address your concerns.
Replacement Eligibility
- Timeframe: Items are eligible for replacement within 7 days of delivery.
- Condition: Items should be unused, unworn, and in their original packaging with all tags attached.
- Exceptions: Certain items, like earrings and intimate wear, cannot be replaced due to hygiene reasons.
How to Initiate a Replacement
Contact our support team for replacement assistance:
- Phone: +91 7827783630
- Email: info@madmonkeydeals.com
Our team will guide you through the process and provide return instructions if the product qualifies for a replacement.
Return Conditions
- Original Condition: Items must be unused and undamaged.
- Timely Request: Replacement requests should be made within the eligible return window.
- Shipping: For defective or incorrect items, we cover shipping. Otherwise, customers handle the shipping cost.