At Mad Monkey Deals (MMD), your privacy is of utmost importance to us. We are committed to protecting your personal information and being transparent about how it is handled. This Privacy Policy outlines the data we collect, how we use it, and the measures we take to secure it. By using our website, you agree to the practices described in this policy.
Information We Collect
To provide you with the best shopping experience, we may collect the following information:
Personal Information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (encrypted for security)
Non-Personal Information:
- Browser type and device information
- IP address
- Website usage and interaction data (e.g., pages visited, time spent on the site)
We collect this information when you create an account, place an order, subscribe to our newsletter, or contact our customer support team.
How We Use Your Information
We process your data to:
- Process Transactions: Fulfill your orders, arrange for shipping, and handle returns or refunds.
- Improve Our Services: Analyze website performance, understand customer preferences, and enhance the shopping experience.
- Communicate Effectively: Send order updates, respond to inquiries, and provide customer support.
- Marketing and Promotions: Send personalized offers and updates if you have opted in. You can unsubscribe anytime.
How We Protect Your Information
Your trust is our priority. We implement robust measures to secure your data:
- Data Encryption: Sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology.
- Restricted Access: Only authorized personnel have access to your data under strict confidentiality agreements.
- Trusted Third Parties: Information is shared only with secure third-party service providers like payment gateways and shipping partners.
- Regular Monitoring: Our systems are routinely monitored for vulnerabilities to prevent unauthorized access.
Your Rights
As a valued customer, you have the following rights concerning your data:
- Access and Update: Log into your account to view or update your personal information.
- Data Portability: Request a copy of the data we have stored about you.
- Data Deletion: Request the deletion of your personal information, subject to legal or regulatory obligations.
- Marketing Preferences: Opt-out of marketing communications at any time via the “unsubscribe” link or by contacting us directly.
For assistance with your rights, email us at info@madmonkeydeals.com.
Cookies and Tracking
Our website uses cookies to enhance your experience by:
- Remembering your preferences (e.g., language, region).
- Providing personalized recommendations.
- Measuring marketing campaign effectiveness.
You can manage cookie settings in your browser. However, disabling cookies may limit some features of our website.
Sharing Information with Third Parties
We only share information with third parties when necessary, including:
- Payment Processors: To handle your transactions securely.
- Shipping Companies: To deliver your orders efficiently.
- Legal Obligations: To comply with laws, regulations, or legal processes.
We do not sell, rent, or trade your information for marketing purposes.
Transparency and Reputation
- Our business details and contact information are prominently displayed on our website.
- We follow industry standards to ensure professionalism and transparency.
- Trust badges and customer reviews are highlighted to reinforce our commitment to quality.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in practices or for legal reasons. Updates will be posted on this page with the revised date. Review this policy periodically to stay informed.
Contact Us
For questions or concerns about our Privacy Policy or data handling practices, please contact us:
- Email: info@madmonkeydeals.com
We are committed to ensuring your privacy and providing a secure shopping experience. Thank you for trusting Mad Monkey Deals (MMD).